What Data Do We Collect?
11311 collects several types of information to operate our platform and deliver personalized experiences. This includes:
- Account Information: Personal details provided during registration such as name, email address, date of birth, and contact details.
- Device and Browser Data: Information about your device type, operating system, IP address, and browser to optimize your user experience.
- Local Payment Data: Secure data related to your deposits and withdrawals including UPI IDs, transaction IDs, and banking details. We ensure compliance with Indian financial regulations.
- Cookies and Tracking: Cookies help us remember your preferences, manage sessions, and analyze usage patterns.
- Usage Data: Activity logs capturing your interactions with our services to enhance performance and security.
How Do We Use Your Data?
Your data is primarily used to provide and improve services. We use information to:
- Verify your identity and eligibility to use our platform.
- Manage your account and process transactions securely.
- Customize your experience including marketing tailored to your preferences.
- Ensure compliance with legal and regulatory requirements.
- Detect and prevent fraud or unauthorized activities.
- Improve Website performance and user support.
We never sell your personal data to third parties.
Cookies and Tracking Technologies
We use cookies to enable core functionalities, remember your settings, and analyze site usage. Cookies are designed to enhance convenience and security during your sessions.
You may manage cookie preferences via your browser settings, but disabling essential cookies may affect site functionality.
Data Storage and Security
11311 employs industry-standard encryption and security protocols including SSL certificates, firewalls, and server monitoring to protect user data from unauthorized access or breaches.
Data is stored securely in compliance with applicable Indian privacy laws and retained only as necessary to fulfill operational requirements.
Do We Share Your Data With Third Parties?
We strictly limit data sharing to trusted service providers directly involved in operating the platform, such as payment processors or regulatory bodies for compliance.
Such third parties are contractually bound to keep your information confidential and secure and use it solely for necessary purposes.
We never share your personal data for marketing or other unrelated commercial purposes without your consent.
Your Data Rights and Controls
As a user, you have significant rights over your personal data. This includes the right to:
- Access and review the personal data we hold about you.
- Request corrections to inaccurate or incomplete information.
- Request deletion of your data, subject to legal and operational requirements.
- Opt-out of marketing communications at any time.
- Control cookie preferences and tracking technologies via your device and browser settings.
To exercise any of these rights, please contact our support team directly.
Updates to Our Privacy Policy
11311 reserves the right to update this Privacy Policy periodically to reflect legal requirements or operational changes. Updated policies will be posted on this page along with revised effective dates.
We encourage users to review this page regularly to stay informed on how we protect your data.
How to Contact Us
If you have questions, concerns, or requests regarding your privacy or data protection, please reach out to our customer support team for assistance.
Email address: [email protected]
Explore our FAQ for more details or start your journey by registering now. Existing players may login securely anytime.